In 2018 we will celebrate 15 years in the profile bending industry and in that time we have gone from strength to strength. Originally set up as a small family run business, we realized that there was a gap in the local UPVC market for arched, circular and shaped frames that required the profile to be bent during the manufacturing process. This was back in 2003 and initial orders came primarily from St Helens and Liverpool. Since then our customer base has expanded and we now deliver frames all over the UK, while still maintaining strong working partnerships with our earliest local customers.
Reasons for success
Charlie believes there are three key reasons behind the success of Arcoframe, firstly he says: “It sounds simple, but having the correct stock of profile available is one of our main business objectives. The most important thing for our customers is to be able to order their frames to their exact specifications.”
The second has been the company’s commitment to expansion: “Our workforce has grown considerably in last 15 years enabling us to extend our customer base and deliver frames nationwide using our own vehicles and drivers.”
As a result of the above, the team is able to provide a broad range of products and excellent customer service. Charlie says “We have a solid team of highly skilled and dedicated staff, fully trained to meet current industry standards and who work hard to ensure that our customers continue to receive the level of service they have come to expect from us.”